Steady growth demanded scalable solutions
After three years of operations in Helsinki, Marine Outdoors found their old way of doing things to be outdated. Before, all bookings were accepted by phone and manually logged onto a piece of paper. Marine Outdoors wanted to find a modern, scalable solution that would make everyday life at the shop more streamlined.
'’On average, we used up a whole A4 piece of paper taking bookings. With the current volumes we have now, it would be impossible to manage bookings and inventory using only the pen and paper method,’’ says Jali.
In addition to the three employees, Marine Outdoors also has seasonal workers during busier times, which means that the platform would have to be straightforward and easy to use. This way, their focus could stay on providing a great customer experience and further developing the business, rather than learning how to use a tool.
Rentle became an essential tool for Marine Outdoors
After taking Rentle into use, Marine Outdoors has found it to be an irreplaceable tool. Business kept growing even during COVID-19, during which Rentle proved to be a huge help in being able to operate smoothly and safely.
‘’Rentle works as a great ‘’secretary’’ - it provides us with information and data, helps avoid double bookings, and takes care of the financial side of running a rental business,’’ Jali explains.
In addition to being a great inventory management tool, Jali pointed out how smooth the onboarding was and how easy it was to train the other employees to use the software.
‘'As an entrepreneur you can't be afraid of change, so making the leap and digitalizing our processes wasn't intimidating. Rentle has been great in showing all inventory-related information in real-time, it’s easy to use, and the customers have been happy,’’ Jali sums up.
With a second location recently opened in Porvoo, we’re looking forward to continuing our journey and growing together with Marine Outdoors.
Visit Marine Outdoors' official website and their rental store.
Photo credit: Marine Outdoors.
